Heatherlee is a multi-hyphenated, bi-racial designer for all people.
“My intersectionalities don’t define me as one thing, but as many things, each expanding my mind and my heart, and broadening my horizons as a creator. My lived experiences have given me a perspective and poise for any job. I bring empathy, passion, and an eagerness to make things better than before..”
View My Work→
The Indie Consultant is a true partner to founders and product leaders. Heatherlee prides herself in not only being an individual contributor building complex, AI-forward platforms, but in being a strategic partner. Heatherlee is business-oriented, often thinking like an entrepreneur.
Working at the intersection of service design + product, she brings value in the areas of:
- 0→1 product strategy
- Agent-assisted workflow design
- Enterprise modernization + B2B platform thinking
- Token-driven design systems
- Revenue-aligned UX
Unlike traditional UX consultants, Heatherlee doesn’t focus on screens first or price packages based on hour estimations. As many product designers are shifting to new models, the Indie Consultant aims to make working arrangements easy to understand, and to give you the best bang for your buck!
“I don’t assume, I architect. I’m insatiably curious about:
•How humans + AI collaborate
•How systems scale across teams and evolve over time
•How internal operations become growth engines that can impact revenue
• How ethics and social responsibility take a bigger role, and
•How design becomes a business lever nobody ever denies again..”
With 12+ years leading design at highly-matrixed corporations and small startups, and being exposed to complicated industries like healthcare and insurance, interacting with diverse colleagues from tech orgs around the world, Heatherlee helps companies move from scattered execution to scalable product clarity.
I use the SCALER Framework™ to help companies design scalable product, team, and revenue systems.
Engagement Models:
Heatherlee takes on 1-3 engagements a year. Even if she can’t help you now, make the connection if you feel called to work with her. She has a big (growing!) network of professionals just a dial away! Anyone in the Indie Consulting circle has participated in bootcamps, been hired for design system and contract projects previously, and stays in active communication as we all grow our adjacent skillsets!
Get in touch at heatherlee.ux (AT gmail).com.
To hear more about her personal life and background before becoming “The Indie Consultant” check out Heatherlee’s journey (a brief timeline highlighting memorable achievements and career moves she’s made along the way).
Follow The Indie Consultant on Linkedin for the latest news about what Heatherlee is learning and doing. And get in touch to hire her while you still can this year!
Heatherlee Nguyen 